More and more companies, government agencies, educational institutions and philanthropic organizations are today in the grip of a new phenomenon. I’ve termed it “metric fixation.” The key components ...

Business performance management is a critical component of overall business success. It allows you to evaluate the overall performance of your company and identify its strengths and weaknesses. With ...

For decades, business success has been defined primarily by hard numbers: revenue growth, profit margin, shareholder returns.

Buying unnecessary inventory costs your business money. Conversely, inadequate inventory can lose sales. Accountants and analysts have developed a number of metrics for judging how efficiently your ...

Performance measurement is, admittedly, a tricky subject. On one hand, you must manage your operations and decisions by the numbers. But on the other hand, your employees are people–and people can be ...

Firms such as Deloitte, Lenovo, Mphasis and Accenture are nudging employees to weave AI into their everyday work and including AI usage in employees' key responsibility areas (KRAs) to drive wider ...

Local-government leaders need to strategically balance and utilize the metrics of performance management to create sustainable and resilient communities. Nowhere is that more true than in policing, ...

Clients are overwhelmed by sensational financial content that prioritizes clicks over sound advice. In this piece, Peter V.

In 2011, the Medicare Electronic Health Record (EHR) Incentive Program began paying physicians and hospitals for the measurement and reporting of performance metrics through the utilization of ...

Measuring physician performance in an ambulatory surgery center has become essential, says Sandy Berreth, administrator of Brainerd Lakes Surgery Center in Baxter, Minn. “It is the only way we know if ...

The American Heart Association (AHA) and American College of Cardiology (ACC) have issued new performance and quality measures for the treatment of patients with STEMI and NSTEMI, abandoning some ...